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The Renewable Energy Consumer Code (RECC) helps homeowners have the confidence to choose a specialist, professional and reliable company when it comes to renewable heating systems like heat pumps.
Membership of the Code shows a company’s commitment to complying with the Code’s high standards of consumer protection.
The RECC are approved by the Chartered Trading Standards Institute as part of the Consumer Codes Approval Scheme. They set out the high consumer protection standards for businesses who are selling renewable energy systems to homeowners.
Total Energy Services have shown they not only meet the RECC’s strict standards but that they meet a specific code of conduct. This is the ultimate reassurance for homeowners as they begin to explore how to reduce their homes carbon emissions.
By displaying the logo RECC Members signal they have agreed to abide by the high standards set out in the Consumer Code, following the consumer journey from start to finish, and in the Bye-Laws. Both the Code and the Bye-Laws dovetail with the Microgeneration Certification Scheme (MCS) installer standards. Total Energy Services are also MCS certified.
If you have any questions or would like to speak to a member of staff or book a free, no obligation survey for a heat pump, gas, LPG or oil boiler or have any plumbing issues please either call 01258 472132 or email info@totalenergy.co.uk
